Experience

Experience

I'm a Senior Product Designer with 14+ years of experience, most recently on enterprise platforms in banking and reinsurance. I've led small design pods, run research across four markets, and worked closely with engineering to ship complex workflows that hold up at scale.

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Professional Summary

I design products that simplify complex work for users while creating measurable value for the business. My background spans enterprise banking, reinsurance, healthcare, and SaaS — partnering with product, engineering, and business leaders across the US, Mexico, Colombia, and Canada. I work remotely from Mexico in US time zones and collaborate fluently in English and Spanish.

Featured Experience

Reinsurance Group of America (RGA)

UX/UI Designer |
Enterprise Product Designer
September 2024 - October 2026

Owned end-to-end product design for an enterprise reinsurance platform used by underwriting and operations teams across the United States — complex workflows, dashboards, processing and error states, data visualization, and AI-enabled concepts.

Contracted through Neteffects.

Focus areas: UX design, product workflows, enterprise tools, dashboard interfaces, information architecture, complex systems.

Scotiabank

UX/UI Designer |
Global Product Designer
October 2020 - January 2025

Shaped the product experience of Scotia Connect, a global business banking platform across Mexico, Colombia, the United States, and Canada. Led a pod of two designers and a Product Owner, designed a File Upload workflow handling up to 5,000 transactions per file that drove $44B+ in first-month cash flow in Colombia, and contributed to the global design system.

Focus areas: Fintech, enterprise payments, design systems, remote user testing, cross-market product design, team leadership.

ArkusNexus

UX / UI Designer
July 2018 - March 2020

Led product design for startup and enterprise clients from discovery through delivery. Standardized UX/UI career levels, redesigned the development process to embed UX into agile delivery, organized the company's first UX Talks event, and mentored two bootcamp cohorts.

Focus areas: UX/UI design, agile product teams, user research, prototyping, design process, mentorship, sales enablement.

Earlier Experience

Avandel

UX / UI Designer
July 2017 - April 2018

Designed UX and UI solutions for mobile apps, web pages, and internal digital products. Also supported brand assets and recruitment campaigns aimed at attracting engineering talent in the region.
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Key contributions included redesigning the company website, standardizing social media, and redesigning core company applications.

PromoCasa

Design and Digital Marketing Manager
July 2014 - February 2016

Led digital and advertising initiatives across visual design, copywriting, web design, SEO, branding, digital marketing, animation, vendor management, sales support, public relations, and customer communication.
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Reported results included a 5% increase in sales through digital platforms and a 40% increase in event attendance and point-of-sale visits through inbound marketing campaigns.

Grupo Sata S.A. de C.V.

Design and Marketing Department Coordinator
February 2012 - May 2014

Created and led the company's first design, marketing, and user experience department, supporting the positioning of the company as a technology firm in security, alarms, and satellite monitoring.
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Reported outcomes included a 35% increase in sales through digital media, a 25% increase in brand recall, and a 50% reduction in customer service issues through printed instructions generated by the department.

XX Ayuntamiento de Mexicali

Graphic Design Department Coordinator
January 2011 - February 2012

Managed digital and print communication efforts for Mexicali's municipal administration, including copy, graphic design, vendor management, campaign follow-up, analysis, and goal measurement.

Treviño Creativo

Jr. Designer
2010 - 2011

Developed branding and advertising campaigns in Baja California, supporting senior designers in the creation of brands, logos, letterheads, and sales collateral.

Skills

Product Design

Product strategy, user flows, wireframing, high-fidelity prototyping, enterprise workflows, dashboard design, developer-ready documentation.

UX / UI Systems

Interaction design, information architecture, design systems at scale, responsive design, data visualization, accessibility (WCAG 2.2).

Research & Validation

Remote user testing across markets, user requirements, usability analysis, stakeholder interviews, workflow refinement.

Leadership & Collaboration

Leading design pods, cross-functional alignment, stakeholder management, mentoring designers, design critique, AI-enabled product workflows.

Business & Operations

Founder experience, process standardization, retail strategy, service operations, customer service, business development.

Want the detailed version?

Download my resume for the full picture of my roles, tools, and impact — or reach out directly. I'm open to Senior Product Designer and Product Design Lead roles, remote in US time zones.

Download Resume